Refund Policy of LookzUp Booking and Business Services


Thank you for using LookzUp Business website and app.

If, for any reason, you are not completely satisfied with a Recharge Pack purchase, we invite You to review our policy on refunds.

The following terms are applicable for any Services that You purchased with Us.

Interpretation and Definitions


Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

  • Application or Apps means the software program provided by the Company downloaded by You on any electronic device, named LookzUp

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Logicasana Pvt. Ltd., C2 Emami City, Golpark, Kolkata- 700028, India..

  • Recharge Pack refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Application or the Website or both.

  • Website refers to LookzUp SaaS Platform, accessible from https://lookzup.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your purchase Order only if You haven't used it.

The deadline for cancelling an Order is 7 days from the date on which You purchased the Recharge Pack.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds

In order to be eligible for a refund, please make sure that:

  • The Recharge Pack(s) purchased in the last 7 days
  • The Recharge Pack(s) not used in accessng any Service.

We reserve the right to refuse refunds of any purchases that does not meet the above return conditions in our sole discretion.

Gifts

If the Recharge Pack were marked as Free/Trial/Gift when purchased, are not eligible for any refund.

If the Goods weren't marked as Free/Trial/Gift when purchased, you are entitled for refund.

Contact Us

If you have any questions about our Refunds Policy, please contact us: